FAQ

Yes, our services cover: ‘Original’ Sandvine solutions ‘Original’ Procera solutions Combined solutions from today’s Sandvine

Yes, we are an approved Sandvine partner.

Yes, our team members are legitimate Sandvine experts: Some worked for Sandvine’s and/or Procera’s own professional services organization Some worked for Sandvine and/or Procera channel partners Some worked for Sandvine and/or Procera customers, using the solutions every day Some worked for all of the above! In short: all of our team members have substantial real-world experience using Sandvine and Procera solutions.

Yes, we have a global talent network.

There are a few things we do differently that let us offer the same services at a lower price: We’re a leaner organization focused on doing one thing: providing managed services. This focus lets us optimize for this single task. Because we dedicate a resource to each account, we eliminate administration and overhead that would be spent getting people up to date, sharing and reviewing information, and so on. Our focus is on delivering services, not selling products, so we have no incentive to try to steer you towards new sales We keep things moving by doing whatever we can to eliminate needless meetings, phone calls, emails, administration—anything that would slow us down and introduce inefficiencies Combined, these small differences make a big difference.

@Brian

Yes, we support the entire Sandvine and Procera portfolio.

We’d be happy to set up a Health Check—at no charge—to provide a comprehensive assessment of your Sandvine deployment, including urgent items and things that can wait.

We’ll take care of all the arrangements; as before, equipment ships to Sandvine.